Encountered a payment failure? No need to fret. Allow us to guide you through the necessary steps to rectify the situation with utmost professionalism.

Renewal Subscription Payment Failure

In the event of a payment failure, rest assured that you will receive a prompt notification on the app’s homepage. To rectify the issue, simply access the app interface and update your payment information, upgrade your plan, or purchase word packages. Our team is dedicated to ensuring a seamless and hassle-free experience for all our valued users.

Sign Up Payment Failure

To successfully sign up on ChatGPY, it’s important to disable any pop-up blockers during the sign-up process. We take your privacy and security seriously, which is why we use 3D secure authentication to verify your payment details. You should see a prompt after entering your card information. If your card is declined or fails, it may be due to restrictions from your bank. In the event of a failed Paypal payment, please double-check your balance and card validity. Rest assured, we’re committed to ensuring a seamless and secure sign-up experience for all our users.

Resolve the Issue

If the problem persists or if you have problems with the initial payment being blocked, it’s best to access your bank app or contact your bank and request that they push the charge through for you. It’s not uncommon for banks to block initial payments, so a quick call to your bank can often resolve the issue. Rest assured, we’re here to help you every step of the way.